Call Centre CoursesDo you work in a call centre and want to be a better agent? Are you thinking of pursuing a career in a call centre but don't know where to start? Siyandza provides both beginner and advanced call centre courses, offering you the fundamental skills to begin a career as a call centre agent, or the skills required to advance your career.
Call Centre Courses on offer: (Click course to view more info) | | | Call Centre ABCs
| Includes an understanding of the Call Centre profession, customer relationships, Workforce management and performance measurements.
| Read more>> | | | Contact Centre Agent
| Includes CSR success criteria, building rapport and reducing CSR stress.
| SPECIAL LIMITED OFFER!
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